Airtel Nigeria Suspends Airtime, Data Borrowing Services Amid Regulatory Review
Airtel Nigeria has announced the temporary suspension of its airtime and data borrowing services, a move that affects prepaid customers who rely on credit advances to stay connected.
The telecom operator disclosed on Friday that the decision is part of ongoing efforts to align its operations with evolving regulatory and operational requirements within Nigeria’s telecommunications sector.
In a statement, the company’s Director of Corporate Communications and CSR, Femi Adeniran, said the pause will not disrupt core services, assuring customers of continued access to regular airtime and data purchases through existing channels.
Despite the suspension of the credit feature, Airtel emphasized that network quality and overall service delivery remain unaffected.
Commenting on the development, Director of Marketing, Ismail Adeshina, described the move as a necessary step to ensure compliance and maintain industry standards.
“This is a responsible decision as we align with evolving requirements. Airtel Nigeria remains committed to transparency, consumer protection, and responsible innovation within Nigeria’s digital ecosystem,” he said.
The company added that customers will be notified once there are updates regarding the reinstatement of the service.
The development comes amid increasing regulatory scrutiny of digital lending and credit-based telecom services, as operators adjust to stricter compliance frameworks in the country.
